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Supermax said it was confident that workers at all its sites were free from systemic forced labour and that its human resource practices met the expectations of the US Customs and Border Protection (CBP).
In a statement, the company said remediation with its former employees was also going on, with an outreach programme implemented.
It said a consulting firm had been engaged to facilitate payments to former workers who had returned home, and a sinking fund established to facilitate these payments.
“Supermax is committed to ensuring all former workers receive their remediation payment and will reach out to as many ex-workers as possible,” it said.
It said remediation for all current workers had been completed.
The company said new measures had been implemented to standardise workers’ documentation, from employment contracts to payroll guidance, in their native languages.
It also said working hours had been reduced to promote the workers’ well-being and were fewer than the hours permitted by the Malaysian Employment Act 1955.
“The company has successfully implemented an independent worker helpline to encourage consistency, transparency and fairness in the handling and management of workplace problems and complaints.
“In addition, the 24-member workers’ committee, elected by the employees themselves, is fully engaged in strengthening their welfare and labour conditions.
“Supermax will continue to ensure it maintains the highest standards in labour management in line with the international standards defined by the ILO,” it said.
In October, the US had barred imports from Supermax over alleged forced labour practices at the company.
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