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HSBC to close 13 branches from Dec 31

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The bank says its customers can continue to conduct their transactions at ATMs, via telephone banking or on its digital banking platforms.

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Free Malaysia Today
HSBC Malaysia says it has invested RM1 billion into its new Malaysian headquarters located in the TRX financial hub.

KUALA LUMPUR:
HSBC Bank Malaysia has confirmed it is closing 13 of its branches with effect from Dec 31 this year.

These are the Bintulu, Labuan, Alor Setar, Cameron Highlands, Kuala Terengganu, Teluk Intan, Batu Pahat, Bentong, Raub, Inanam (Sabah), Senawang, Sungai Buloh and Gombak branches.

In a statement, it said customers could continue to conduct their banking transactions at the nearest branch, ATMs, via telephone banking or on its digital banking platforms.

“We want to reiterate our continued commitment to our business in Malaysia and transforming the future of banking,” HSBC said, adding that the country remains a priority growth market.

“We are just expanding our digital banking presence and reducing our branch footprint, in line with the evolving financial and banking services.”

The bank highlighted that a reflection of its commitment included HSBC Malaysia’s RM1 billion investment into its new headquarters in the TRX financial hub.

The group said it had also committed an investment of more than RM160 million to equip its branches with enhanced digital capabilities and new technology between 2021 and 2023.

“We have a long history of over 130 years in the country and plan to continue serving our customers and investing in our people, network and businesses,” it added.

The announcement comes in the wake of a recent report in which the National Union of Bank Employees (NUBE) slammed the bank for continuing its downsizing exercise.

NUBE general secretary J Solomon said HSBC Malaysia made an announcement on June 3 to carry out another voluntary separation scheme (VSS) and a mutual separation scheme (MSS) that could affect 600 employees.

“It’s the third in six years. This is a crushing blow to the hundreds of workers who are already reeling from the worsening Covid-19 pandemic,” he said.

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