Thirty One Fine Bakes took to Instagram to slam the racist with screenshots of the WhatsApp conversation attached, maintaining that there should be no tolerance for such discrimination and hate in Malaysia.
It had first received a query from the person about the company owner’s race, to which the bakery responded that it was a multiracial business and questioned the reason behind their question.
The individual then replied that they wanted to know if there were workers from a certain ethnicity as they did not like to purchase goods produced by that particular race.
The bakery hit back at the customer, telling the person off for being racist and maintaining that it would not tolerate such sentiments.
“Racism and discrimination are deep-rooted diseases of this country, and we work to ensure there is no space for that in this company and to call it out when we see it.
“This company is a space for individuals to grow personally and professionally, without any prejudice. Because of your disgusting remarks, we are not sorry to say that we would be happy to lose you as a customer. All the best,” it said in its reply.
Thirty One Fine Bakes kept the identity of the customer anonymous on its Instagram post, but maintained that it wanted to share the incident to make people aware of the issue.
“We have received messages like this before, but now realise that they should not be kept hidden in the shadows,” it said.
The bakery drew the backing of netizens and its customers, with some thanking the shop for standing up against racism.
Prithiviraj Krishnasamy lauded the bakery’s response, saying it might have lost that particular customer but had gained another one through him.
“Pathetic! Naming and shaming such idiotic and racist people would be the best thing to do! You handled it with so much grace and dignity,” said Hiba Farooqi in applauding the bakery’s actions.
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